Documents and Resources

Project Documents

DocumentDescription
September 12th PowerPointsBus Transformation Project Summit PowerPoints
Technical Team Presentation – September 28th (Rev. 10/5/18)Bus Transformation Project Technical Team Meeting - September 28, 2018 (Rev. 10/5/18)
Bus System Today - DRAFTSummary of key information about the region’s bus system, organized to inform Strategy development
Project Overview – DRAFT White Paper #1Outline of key challenges to be addressed as part of the Strategy
Strategic Considerations – DRAFT White Paper #2Presentation of a set of strategic considerations and supporting analysis for regional bus transformation that will help set the strategic direction for bus in the region.

Announcements

Documents will be added as the project progresses.

Press Releases

DocumentDescription
October 2nd Press Release – Montgomery CountyWashington Area Conducting Survey as Part of Regional Bus Transformation Project
September 12th Press ReleaseWashington Area Bus Transformation Project Launches with Regional Summit

Bus Transformation Project Articles

Blog/ArticleOrganizationTopics
Metro’s next steps toward major bus system overhaulWashington's Top News
  • DC Region
  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Reliability
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • Technology
  • Equity
  • Present
  • Future
Bus transformation #1: Improve the serviceGreaterGreaterWashington
  • DC Region
  • National
  • Network
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Technology
  • Equity
  • Past
  • Present
  • Future
Bus transformation #2: Integrate the region’s bus systemsGreaterGreaterWashington
  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Technology
  • Past
  • Present
  • Future
WMATA is looking to “transform” bus service in our region. Here are 7 ways to do it (and one not to)GreaterGreaterWashington
  • DC Region
Rethinking the Bus: Five Essential Steps for Improving Mobility in the Capital RegionWashington Post
  • DC Region
  • National
  • Network
  • Intermodal
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Present
  • Future
A Bid for Better TransitTransit Center
  • National
  • International
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Labor
  • Governance
  • TNC
  • Technology
  • Present
  • Future
Small, autonomous shuttles seek to disrupt downtown transit
Curbed
  • National
  • International
  • Intermodal
  • Traffic/Congestion
  • TNC
  • Technology
  • Present
  • Future

Interesting Reading

Blog/ArticleOrganizationTopics
Building a Blueprint for a Better Bus NetworkPlanItMetro
  • DC Region
  • Network
  • Customer/Rider Service
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Facilities
  • Future
Why Metrobus Matters for a Region full of Bus SystemsPlanItMetro
  • DC Region
  • Network
  • Jursidictions
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Present
Metro Reasons: Metro hopes to bring mobile and phone payments by 2019GreaterGreaterWashington
  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Technology
  • Future
Primer on WMATA’s Operating BudgetPlanItMetro
  • DC Region
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Present
Keep MetroExtra bus lines straight with this handy mapGreaterGreaterWashington
  • DC Region
  • Network
  • Frequency
  • Present
This map shows where the most bus riders live and how close they are to MetroGreaterGreaterWashington
  • DC Region
  • Network
  • Customer/Rider Service
  • Present
Four ways to build a better bus systemDC Policy Center
  • DC Region
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Future
Ride On is the biggest bus system in the region after WMATA. Its busiest lines might surprise you.GreaterGreaterWashington
  • DC Region
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Equity
  • Present
Prince George’s might make many improvements to TheBus that we suggestedGreaterGreaterWashington
  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Paratransit
  • Equity
  • Present
By choosing coverage over frequency, Prince George’s caps what its buses can accomplishGreaterGreaterWashington
  • DC Region
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Equity
  • Present
What if our region had a seamless platform for buses, bikeshare, ride-hail, and more?GreaterGreaterWashington
  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Fare/Payment
  • TNC
  • Technology
  • Future
Why does Prince George’s spend less on transit than Montgomery?GreaterGreaterWashington
  • DC Region
  • Jursidictions
  • Finance/Funding/Budget
  • Governance
  • Equity
  • Present
How D.C.’s ‘pop-up’ bus lane became like any other lane of trafficWashington Post
  • DC Region
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
  • Future
Here’s where bus lanes may one day speed up your ride on 16th StreetGreaterGreaterWashington
  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
  • Future
Georgia Avenue’s new red-surface bus lanesGreaterGreaterWashington
  • DC Region
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
For Slow-Moving 16th Street Buses, Relief Will Also Come SlowlyWAMU
  • DC Region
  • Jursidictions
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Bus Stops
  • Technology
  • Past
  • Present
  • Future
How to build bus lanes and bike lanes—fasterDC Policy Center
  • DC Region
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • Past
  • Present
  • Future
Metro is testing a cashless bus routeGreaterGreaterWashington
  • DC Region
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Reliability
  • Technology
  • Equity
  • Past
  • Present
  • Future
All-Door Boarding Evaluation, Final ReportSan Francisco Municipal Transportation Agency (MUNI)
  • Customer/Rider Service
  • Fare/Payment
  • Reliability
How Riders Won the Fight for Better Buses in New York CityCity Lab
  • National
  • Network
  • Intermodal
  • Customer/Rider Service
  • Fare/Payment
  • Operating Environment
  • Bus Lanes/BRT
  • TNC
  • Past
  • Present
  • Future
Why Seattle Is America's Bus-Lovingest TownCity Lab
  • National
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Equity
  • Past
  • Present
  • Future
Chicago Transit Needs an Upgrade: 5 Universal Features of European City TransitStreetsBlogChicago
  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Finance/Funding/Budget
  • Present
  • Future
The Transit Ridership RecipeHuman Transit
  • National
  • International
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Operating Environment
  • Equity
  • Past
  • Present
  • Future
Explainer: On Transit “Integration” or “Seamlessness”Human Transit
  • National
  • Network
  • Jursidictions
  • Intermodal
  • Governance
  • Past
  • Present
  • Future
Transit System StrategiesNational Association of City Transportation Officials
  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Labor
  • Past
  • Present
  • Future
Performance Measures that Move Transit Project ForwardNational Association of City Transportation Officials
  • National
  • International
  • Network
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Present
  • Future
Most efforts to control traffic don’t work. Here are four things that do.GreaterGreaterWashington
  • DC Region
  • National
  • International
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Better boarding, better buses: Streamlining boarding & faresNational Association of City Transportation Officials
  • National
  • International
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Present
  • Future
When is a Dedicated Bus Lane Not a Dedicated Bus Lane?City Lab
  • National
  • International
  • Network
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Your Bus Is On Time. What Does That Even Mean?TransitCenter
  • National
  • International
  • Frequency
  • Reliability
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Inclusive Transit: Advancing Equity Through Improved Access & OpportunityTransitCenter
  • National
  • International
  • Governance
  • Equity
  • Past
  • Present
Can cities use red light cameras to enforce bus and bike lanes?Mobility Lab
  • DC Region
  • National
  • International
  • Intermodal
  • Operating Environment
  • Bus Lanes/BRT
  • Technology
  • Present
  • Future
A cheat sheet for assessing why bus systems are losing ridersMobility Lab
  • DC Region
  • National
  • International
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • TNC
  • Technology
  • Equity
  • Present
  • Future
Love the Bus, Save Your CityCityLab
  • DC Region
  • National
  • International
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • TNC
  • Equity
  • Past
  • Present
  • Future
More Routes = More RidersCityLab
  • DC Region
  • National
  • International
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • TNC
  • Equity
  • Past
  • Present
  • Future
4 Things For Transit Agencies to Remember in a World of Driverless Car HypeTransitCenter
  • National
  • International
  • Customer/Rider Service
  • Traffic/Congestion
  • TNC
  • Technology
  • Equity
  • Present
  • Future
Mobility as a Service: Concept and PracticeNational Center for Mobility Management
  • DC Region
  • National
  • International
  • Network
  • Intermodal
  • Customer/Rider Service
  • Finance/Funding/Budget
  • TNC
  • Technology
  • Present
  • Future
Five Breakthroughs That Could Make You Love the BusCityLab
  • DC Region
  • National
  • International
  • Customer/Rider Service
  • Paratransit
  • Technology
  • Equity
  • Present
  • Future
Rethinking the Bus: Five Essential Steps for Improving Mobility in the Capital RegionGreater Washington Partnership
  • DC Region
  • National
  • International
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Technology
  • Equity
  • Present
  • Future
The Bus Is Still BestThe Atlantic
  • National
  • International
  • Network
  • Customer/Rider Service
  • Operating Environment
  • Bus Lanes/BRT
  • Paratransit
  • Labor
  • Governance
  • TNC
  • Technology
  • Equity
  • Past
  • Present
  • Future

Building a Blueprint for a Better Bus Network

Organization: PlanItMetro

  • DC Region
  • Network
  • Customer/Rider Service
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Facilities
  • Future
Why Metrobus Matters for a Region full of Bus Systems

Organization: PlanItMetro

  • DC Region
  • Network
  • Jursidictions
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Present
Metro Reasons: Metro hopes to bring mobile and phone payments by 2019

Organization: GreaterGreaterWashington

  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Technology
  • Future
Primer on WMATA’s Operating Budget

Organization: PlanItMetro

  • DC Region
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Present
Keep MetroExtra bus lines straight with this handy map

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Frequency
  • Present
This map shows where the most bus riders live and how close they are to Metro

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Customer/Rider Service
  • Present
Four ways to build a better bus system

Organization: DC Policy Center

  • DC Region
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Future
Ride On is the biggest bus system in the region after WMATA. Its busiest lines might surprise you.

Organization: GreaterGreaterWashington

  • DC Region
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Equity
  • Present
Prince George’s might make many improvements to TheBus that we suggested

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Paratransit
  • Equity
  • Present
By choosing coverage over frequency, Prince George’s caps what its buses can accomplish

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Equity
  • Present
What if our region had a seamless platform for buses, bikeshare, ride-hail, and more?

Organization: GreaterGreaterWashington

  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Fare/Payment
  • TNC
  • Technology
  • Future
Why does Prince George’s spend less on transit than Montgomery?

Organization: GreaterGreaterWashington

  • DC Region
  • Jursidictions
  • Finance/Funding/Budget
  • Governance
  • Equity
  • Present
How D.C.’s ‘pop-up’ bus lane became like any other lane of traffic

Organization: Washington Post

  • DC Region
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
  • Future
Here’s where bus lanes may one day speed up your ride on 16th Street

Organization: GreaterGreaterWashington

  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
  • Future
Georgia Avenue’s new red-surface bus lanes

Organization: GreaterGreaterWashington

  • DC Region
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
For Slow-Moving 16th Street Buses, Relief Will Also Come Slowly

Organization: WAMU

  • DC Region
  • Jursidictions
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Bus Stops
  • Technology
  • Past
  • Present
  • Future
How to build bus lanes and bike lanes—faster

Organization: DC Policy Center

  • DC Region
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • Past
  • Present
  • Future
Metro is testing a cashless bus route

Organization: GreaterGreaterWashington

  • DC Region
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Reliability
  • Technology
  • Equity
  • Past
  • Present
  • Future
All-Door Boarding Evaluation, Final Report

Organization: San Francisco Municipal Transportation Agency (MUNI)

  • Customer/Rider Service
  • Fare/Payment
  • Reliability
How Riders Won the Fight for Better Buses in New York City

Organization: City Lab

  • National
  • Network
  • Intermodal
  • Customer/Rider Service
  • Fare/Payment
  • Operating Environment
  • Bus Lanes/BRT
  • TNC
  • Past
  • Present
  • Future
Why Seattle Is America's Bus-Lovingest Town

Organization: City Lab

  • National
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Equity
  • Past
  • Present
  • Future
Chicago Transit Needs an Upgrade: 5 Universal Features of European City Transit

Organization: StreetsBlogChicago

  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Finance/Funding/Budget
  • Present
  • Future
The Transit Ridership Recipe

Organization: Human Transit

  • National
  • International
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Operating Environment
  • Equity
  • Past
  • Present
  • Future
Explainer: On Transit “Integration” or “Seamlessness”

Organization: Human Transit

  • National
  • Network
  • Jursidictions
  • Intermodal
  • Governance
  • Past
  • Present
  • Future
Transit System Strategies

Organization: National Association of City Transportation Officials

  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Labor
  • Past
  • Present
  • Future
Performance Measures that Move Transit Project Forward

Organization: National Association of City Transportation Officials

  • National
  • International
  • Network
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Present
  • Future
Most efforts to control traffic don’t work. Here are four things that do.

Organization: GreaterGreaterWashington

  • DC Region
  • National
  • International
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Better boarding, better buses: Streamlining boarding & fares

Organization: National Association of City Transportation Officials

  • National
  • International
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Present
  • Future
When is a Dedicated Bus Lane Not a Dedicated Bus Lane?

Organization: City Lab

  • National
  • International
  • Network
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Your Bus Is On Time. What Does That Even Mean?

Organization: TransitCenter

  • National
  • International
  • Frequency
  • Reliability
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Inclusive Transit: Advancing Equity Through Improved Access & Opportunity

Organization: TransitCenter

  • National
  • International
  • Governance
  • Equity
  • Past
  • Present
Can cities use red light cameras to enforce bus and bike lanes?

Organization: Mobility Lab

  • DC Region
  • National
  • International
  • Intermodal
  • Operating Environment
  • Bus Lanes/BRT
  • Technology
  • Present
  • Future
A cheat sheet for assessing why bus systems are losing riders

Organization: Mobility Lab

  • DC Region
  • National
  • International
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • TNC
  • Technology
  • Equity
  • Present
  • Future
Love the Bus, Save Your City

Organization: CityLab

  • DC Region
  • National
  • International
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • TNC
  • Equity
  • Past
  • Present
  • Future
More Routes = More Riders

Organization: CityLab

  • DC Region
  • National
  • International
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • TNC
  • Equity
  • Past
  • Present
  • Future
4 Things For Transit Agencies to Remember in a World of Driverless Car Hype

Organization: TransitCenter

  • National
  • International
  • Customer/Rider Service
  • Traffic/Congestion
  • TNC
  • Technology
  • Equity
  • Present
  • Future
Mobility as a Service: Concept and Practice

Organization: National Center for Mobility Management

  • DC Region
  • National
  • International
  • Network
  • Intermodal
  • Customer/Rider Service
  • Finance/Funding/Budget
  • TNC
  • Technology
  • Present
  • Future
Five Breakthroughs That Could Make You Love the Bus

Organization: CityLab

  • DC Region
  • National
  • International
  • Customer/Rider Service
  • Paratransit
  • Technology
  • Equity
  • Present
  • Future
WMATA is looking to “transform” bus service in our region. Here are 7 ways to do it (and one not to)

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Operating Environment
  • Present
  • Future
Metro’s next steps toward major bus system overhaul

Organization: Washington's Top News

  • DC Region
  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Reliability
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • Technology
  • Equity
  • Present
  • Future
Bus transformation #1: Improve the service

Organization: GreaterGreaterWashington

  • DC Region
  • National
  • Network
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Technology
  • Equity
  • Past
  • Present
  • Future
Bus transformation #2: Integrate the region’s bus systems

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Technology
  • Past
  • Present
  • Future
Rethinking the Bus: Five Essential Steps for Improving Mobility in the Capital Region

Organization: Greater Washington Partnership

  • DC Region
  • National
  • International
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Technology
  • Equity
  • Present
  • Future
The Bus Is Still Best

Organization: The Atlantic

  • National
  • International
  • Network
  • Customer/Rider Service
  • Operating Environment
  • Bus Lanes/BRT
  • Paratransit
  • Labor
  • Governance
  • TNC
  • Technology
  • Equity
  • Past
  • Present
  • Future