Documents and Resources

Final Strategy and Recommendations

Executive Summary - EnglishKey points and takeaways about the complete Bus Transformation Strategy (English) - September 2019
Resumen ejecutivo - EspañolKey points and takeaways about the complete Bus Transformation Strategy (Español) - September 2019
Bus Transformation Strategy - September 2019 (final)Full version of the complete Bus Transformation Strategy - September 2019
Bus Transformation Project Flier - September 2019Bus Transformation Project Flier – Release of strategy and recommendations – September 2019
Bus Transformation Project Flier (Español) - September 2019Spanish Bus Transformation Project Flier – Release of strategy and recommendations – September 2019

Draft Strategy

Executive Summary - EnglishKey points and takeaways about the Draft Bus Transformation Strategy (English) - May 2019
Resumen ejecutivo - EspañolKey points and takeaways about the Draft Bus Transformation Strategy (Español) - May 2019
Draft Bus Transformation Strategy - May 2019Full version of the Draft Bus Transformation Strategy - May 2019
Flier - EnglishInformation about public open house events (English)
Folleto - EspañolSobre las reuniones abierta al público (Español)

Public and Stakeholder Feedback

Full report on public feedback from Draft Strategy OutreachFull report on public feedback from Draft Strategy Outreach - July 2019
Draft Summary of Public FeedbackPublic Survey Summary and Results - July 2019
Comments on Draft Strategy – provided by local jurisdictions, agencies, and non-profitsComments on Draft Strategy – provided by local jurisdictions, agencies, and non-profits

Project Documents & Presentations

Project Meeting Presentations

WMATA Board Meeting Presentation - July 25, 2019WMATA Board Meeting Presentation - July 25, 2019
TPB, TPB Tech, WSTC, WMATA RAC - June & July 2019Presentation to Transportation Planning Board (TPB), Transportation Planning Board Tech (TPB Tech), Washington Suburban Transit Commission (WSTC), and WMATA Riders Advisory Council (WMATA RAC) - June & July 2019
NVTC Presentation - June 2019Presentation to NoVa Transportation Commission - June 2019
BTP Open House Slideshow - May 2019Public Open House Slideshow - May 2019
BTP Technical Team and Strategic Advisory Panel Listening Session Presentation - May 2019Presentation at Technical Team and Strategic Advisory Panel Listening Sessions - May 2019
BTP Open House Boards - May 2019Public Open House Boards Presentation - May 2019
BTP SAP and TT Presentation - April 2019Presentation to Bus Transformation Project Strategic Advisory Panel (SAP) and Technical Team (TT) - April 2019
TPB Presentation - February 22, 2019Transportation Planning Board Presentation - February 22, 2019
BTP TT Presentation - February 1, 2019Presentation to Bus Transformation Project Technical Team (TT) - February 1, 2019
BTP TT Presentation - January 25, 2019Presentation to Bus Transformation Project Technical Team (TT) - January 25, 2019
WMATA Board Meeting Presentation - January 24, 2019Presentation at WMATA Board Meeting - January 24, 2019
BTP TT Presentation - November 30, 2018Presentation to Bus Transformation Project Technical Team (TT) - November 30, 2018
Strategic Advisory Panel Meeting #1 - November 5, 2018Presentation to Bus Transformation Strategic Advisory Panel (SAP) - November 5, 2018
BTP TT Presentation - September 28, 2018 (Rev. 10/5/18)Presentation to Bus Transformation Project Technical Team (TT) - September 28, 2018 (Rev. 10/5/18)
BTP Summit Presentations - September 12, 2018Bus Transformation Project Summit Presentations - September 12, 2018
BTP TT Presentation - August 16, 2018Presentation to Bus Transformation Project Technical Team (TT) - August 16, 2018

Project Documents

Comments on Draft StrategyComments on Draft Strategy – provided by local jurisdictions, agencies, and non-profits - July 2019
Public Survey Summary and Results
Public Survey Summary and Results - June 2019
Public Input Survey ReportBus Transformation Project Public Input Survey Report
Bus System TodaySummary of key information about the region’s bus system, organized to inform Strategy development
Strategic Considerations - White Paper #2Presentation of a set of strategic considerations and supporting analysis for regional bus transformation that will help set the strategic direction for bus in the region.
Project Overview - DRAFT White Paper #1Outline of key challenges to be addressed as part of the Strategy

Press Releases

September 5th, 2019 Press Release - Bus Transformation Strategy RolloutPress Release for release of complete BTP Strategy and Recommendations
May 6th, 2019 Press Release - Draft Bus Transformation StrategyWashington Area Bus Transformation Project Releases Draft Recommendations for Improving Bus Service
October 2nd, 2018 Press Release - Montgomery CountyWashington Area Conducting Survey as Part of Regional Bus Transformation Project
September 12th, 2018 Press ReleaseWashington Area Bus Transformation Project Launches with Regional Summit

Bus Transformation Project Articles

Buses must be a ‘priority’ to provide faster, more reliable service in D.C. area, study says

Organization:The Washington Post

  • bustransformation
  • Technology
  • Frequency
  • Equity
  • Present
  • Future
  • Customer/Rider Experience
What Lessons Can D.C. Glean From Richmond’s Bus Overhaul?

Organization: Washington City Paper

  • Bus
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Technology
  • Equity
  • Present
  • Future
Region's bus system still faces a key obstacle: Complicated governance

Organization: Biz Journals

  • Bus
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Technology
  • Equity
  • Present
  • Future
Bus lanes and free transfers are Washington area residents’ top bus priorities

Organization: Greater Greater Washington

  • Bus
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Technology
  • Equity
  • Present
  • Future
Can the DC region make buses a mainstream way people get around?

Organization: Mobility Lab

  • Bus
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Technology
  • Equity
  • Present
  • Future
How is Metrobus service in the District? Barely passing, says new report card

Organization: The Washington Post

  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Technology
  • Equity
  • Present
  • Future
Metrobus Report Card 2019

Organization: A partnership between MetroHero and The Coalition for Smarter Growth

  • Bus
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Technology
  • Equity
  • Present
  • Future
Metro’s next steps toward major bus system overhaul

Organization: Washington's Top News

  • DC Region
  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Reliability
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • Technology
  • Equity
  • Present
  • Future
Bus transformation #1: Improve the service

Organization: GreaterGreaterWashington

  • DC Region
  • National
  • Network
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Technology
  • Equity
  • Past
  • Present
  • Future
Bus transformation #2: Integrate the region’s bus systems

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Technology
  • Past
  • Present
  • Future
WMATA is looking to “transform” bus service in our region. Here are 7 ways to do it (and one not to)

Organization: GreaterGreaterWashington

  • DC Region
Rethinking the Bus: Five Essential Steps for Improving Mobility in the Capital Region

Organization: Washington Post

  • DC Region
  • National
  • Network
  • Intermodal
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Present
  • Future
A Bid for Better Transit

Organization: Transit Center

  • National
  • International
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Labor
  • Governance
  • TNC
  • Technology
  • Present
  • Future
Small, autonomous shuttles seek to disrupt downtown transit


Organization: Curbed

  • National
  • International
  • Intermodal
  • Traffic/Congestion
  • TNC
  • Technology
  • Present
  • Future
Bus transformation #3: Simplify bus numbering and information

Organization: GreaterGreaterWashington

  • DC Region
  • National
  • Network
  • Customer/Rider Service
Bus transformation #4: Make bus+rail transfer fares more fair

Organization: GreaterGreaterWashington

  • DC Region
  • National
  • Fare/Payment
  • Equity
  • Intermodal
Bus Transformation #5: Expand and improve unlimited passes

Organization: GreaterGreaterWashington

  • DC Region
  • Fare/Payment
  • Equity
  • Intermodal

Interesting Reading

Building a Blueprint for a Better Bus Network

Organization: PlanItMetro

  • DC Region
  • Network
  • Customer/Rider Service
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Facilities
  • Future
Why Metrobus Matters for a Region full of Bus Systems

Organization: PlanItMetro

  • DC Region
  • Network
  • Jursidictions
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Present
Metro Reasons: Metro hopes to bring mobile and phone payments by 2019

Organization: GreaterGreaterWashington

  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Technology
  • Future
Primer on WMATA’s Operating Budget

Organization: PlanItMetro

  • DC Region
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Present
Keep MetroExtra bus lines straight with this handy map

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Frequency
  • Present
This map shows where the most bus riders live and how close they are to Metro

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Customer/Rider Service
  • Present
Four ways to build a better bus system

Organization: DC Policy Center

  • DC Region
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Future
Ride On is the biggest bus system in the region after WMATA. Its busiest lines might surprise you.

Organization: GreaterGreaterWashington

  • DC Region
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Equity
  • Present
Prince George’s might make many improvements to TheBus that we suggested

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Paratransit
  • Equity
  • Present
By choosing coverage over frequency, Prince George’s caps what its buses can accomplish

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Equity
  • Present
What if our region had a seamless platform for buses, bikeshare, ride-hail, and more?

Organization: GreaterGreaterWashington

  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Fare/Payment
  • TNC
  • Technology
  • Future
Why does Prince George’s spend less on transit than Montgomery?

Organization: GreaterGreaterWashington

  • DC Region
  • Jursidictions
  • Finance/Funding/Budget
  • Governance
  • Equity
  • Present
How D.C.’s ‘pop-up’ bus lane became like any other lane of traffic

Organization: Washington Post

  • DC Region
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
  • Future
Here’s where bus lanes may one day speed up your ride on 16th Street

Organization: GreaterGreaterWashington

  • DC Region
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
  • Future
Georgia Avenue’s new red-surface bus lanes

Organization: GreaterGreaterWashington

  • DC Region
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
For Slow-Moving 16th Street Buses, Relief Will Also Come Slowly

Organization: WAMU

  • DC Region
  • Jursidictions
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Bus Stops
  • Technology
  • Past
  • Present
  • Future
How to build bus lanes and bike lanes—faster

Organization: DC Policy Center

  • DC Region
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • Past
  • Present
  • Future
Metro is testing a cashless bus route

Organization: GreaterGreaterWashington

  • DC Region
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Reliability
  • Technology
  • Equity
  • Past
  • Present
  • Future
All-Door Boarding Evaluation, Final Report

Organization: San Francisco Municipal Transportation Agency (MUNI)

  • Customer/Rider Service
  • Fare/Payment
  • Reliability
How Riders Won the Fight for Better Buses in New York City

Organization: City Lab

  • National
  • Network
  • Intermodal
  • Customer/Rider Service
  • Fare/Payment
  • Operating Environment
  • Bus Lanes/BRT
  • TNC
  • Past
  • Present
  • Future
Why Seattle Is America's Bus-Lovingest Town

Organization: City Lab

  • National
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Equity
  • Past
  • Present
  • Future
Chicago Transit Needs an Upgrade: 5 Universal Features of European City Transit

Organization: StreetsBlogChicago

  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Finance/Funding/Budget
  • Present
  • Future
The Transit Ridership Recipe

Organization: Human Transit

  • National
  • International
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Operating Environment
  • Equity
  • Past
  • Present
  • Future
Explainer: On Transit “Integration” or “Seamlessness”

Organization: Human Transit

  • National
  • Network
  • Jursidictions
  • Intermodal
  • Governance
  • Past
  • Present
  • Future
Transit System Strategies

Organization: National Association of City Transportation Officials

  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Labor
  • Past
  • Present
  • Future
Performance Measures that Move Transit Project Forward

Organization: National Association of City Transportation Officials

  • National
  • International
  • Network
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • Present
  • Future
Most efforts to control traffic don’t work. Here are four things that do.

Organization: GreaterGreaterWashington

  • DC Region
  • National
  • International
  • Traffic/Congestion
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Better boarding, better buses: Streamlining boarding & fares

Organization: National Association of City Transportation Officials

  • National
  • International
  • Customer/Rider Service
  • Boarding/Alighting
  • Fare/Payment
  • Present
  • Future
When is a Dedicated Bus Lane Not a Dedicated Bus Lane?

Organization: City Lab

  • National
  • International
  • Network
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Your Bus Is On Time. What Does That Even Mean?

Organization: TransitCenter

  • National
  • International
  • Frequency
  • Reliability
  • Operating Environment
  • Bus Lanes/BRT
  • Present
Inclusive Transit: Advancing Equity Through Improved Access & Opportunity

Organization: TransitCenter

  • National
  • International
  • Governance
  • Equity
  • Past
  • Present
Can cities use red light cameras to enforce bus and bike lanes?

Organization: Mobility Lab

  • DC Region
  • National
  • International
  • Intermodal
  • Operating Environment
  • Bus Lanes/BRT
  • Technology
  • Present
  • Future
A cheat sheet for assessing why bus systems are losing riders

Organization: Mobility Lab

  • DC Region
  • National
  • International
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • TNC
  • Technology
  • Equity
  • Present
  • Future
Love the Bus, Save Your City

Organization: CityLab

  • DC Region
  • National
  • International
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Operating Environment
  • TNC
  • Equity
  • Past
  • Present
  • Future
More Routes = More Riders

Organization: CityLab

  • DC Region
  • National
  • International
  • Network
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • TNC
  • Equity
  • Past
  • Present
  • Future
4 Things For Transit Agencies to Remember in a World of Driverless Car Hype

Organization: TransitCenter

  • National
  • International
  • Customer/Rider Service
  • Traffic/Congestion
  • TNC
  • Technology
  • Equity
  • Present
  • Future
Mobility as a Service: Concept and Practice

Organization: National Center for Mobility Management

  • DC Region
  • National
  • International
  • Network
  • Intermodal
  • Customer/Rider Service
  • Finance/Funding/Budget
  • TNC
  • Technology
  • Present
  • Future
Five Breakthroughs That Could Make You Love the Bus

Organization: CityLab

  • DC Region
  • National
  • International
  • Customer/Rider Service
  • Paratransit
  • Technology
  • Equity
  • Present
  • Future
WMATA is looking to “transform” bus service in our region. Here are 7 ways to do it (and one not to)

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Operating Environment
  • Present
  • Future
Metro’s next steps toward major bus system overhaul

Organization: Washington's Top News

  • DC Region
  • National
  • International
  • Network
  • Jursidictions
  • Intermodal
  • Customer/Rider Service
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Reliability
  • Operating Environment
  • Bus Lanes/BRT
  • Governance
  • Technology
  • Equity
  • Present
  • Future
Bus transformation #1: Improve the service

Organization: GreaterGreaterWashington

  • DC Region
  • National
  • Network
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Technology
  • Equity
  • Past
  • Present
  • Future
Bus transformation #2: Integrate the region’s bus systems

Organization: GreaterGreaterWashington

  • DC Region
  • Network
  • Jursidictions
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Facilities
  • Labor
  • Governance
  • Technology
  • Past
  • Present
  • Future
Rethinking the Bus: Five Essential Steps for Improving Mobility in the Capital Region

Organization: Greater Washington Partnership

  • DC Region
  • National
  • International
  • Network
  • Jursidictions
  • Customer/Rider Service
  • Boarding/Alighting
  • Frequency
  • Fare/Payment
  • Finance/Funding/Budget
  • Reliability
  • Traffic/Congestion
  • Bus Lanes/BRT
  • Governance
  • TNC
  • Technology
  • Equity
  • Present
  • Future
The Bus Is Still Best

Organization: The Atlantic

  • National
  • International
  • Network
  • Customer/Rider Service
  • Operating Environment
  • Bus Lanes/BRT
  • Paratransit
  • Labor
  • Governance
  • TNC
  • Technology
  • Equity
  • Past
  • Present
  • Future